Can we Achieve Organisational Agility through Talent: A Descriptive Study

Organisational Transformation through CRM Implementation: a descriptive case study

CRM is becoming critical to organisations worldwide as global competition increases and technological innovations in communication continue to emerge. In this descriptive case study, we have investigated a utility provider – with a geographical monopoly, who has successfully implemented a complaint management system, as part of their CRM process transformation. We have applied the teleological ...

Risk assessment - can we achieve consensus?

OBJECTIVE The object of this conference paper was to review and discuss caries risk assessment in general practice from the questions i) 'Why', ii) 'When', and iii) 'How'. METHOD Narrative review. RESULTS i) Patient caries risk assessment is the basic component in the decision-making process for adequate prevention and management of dental caries and for determination of individual recall i...

How Can We Achieve Healthy Aging?

Population aging affects all countries, and all income groups.[...].

An Organisational Interoperability Agility Model

Recently, there have been significant changes in the nature, scale, scope and diversity of military operations. There is an increased tempo of operations as Defence Forces are now often involved in multi-agency and concurrent operations ranging from relatively benign national or regional support activities through to high intensity coalition war fighting activities. Unilateral operations are ra...

What we have accomplished and what we can achieve.